Aura Foods

Help Center

Frequently Asked Questions

Delivery, returns, refunds, spice storage, and order support.

How is delivery calculated?

Delivery is Rs. 150 on orders under Rs. 1,500 and free on orders of Rs. 1,500 or more. The exact total is always shown at checkout before you order.

Can I track my order?

Yes. Use the Track Order page with your order reference and phone number.

Can food products be returned?

Returns are reviewed for unopened, damaged, or incorrectly supplied products per our return policy.

How do I request support?

Use the Support page, or message us on WhatsApp with your order number.

How should spices be stored?

Keep spices sealed, dry, and away from sunlight, heat, and moisture.